We have a really simple pricing scheme. We offer clients unlimited support for a set fee each month. This can bundle internet, managed servers, firewalls, rented hardware, networking and wireless equipment.
Everything you need for a network, all managed and cared for by us. Nothing for you to do.
For those clients that simply cannot fit into this model, we charge an ad-hoc fee as well. Our hourly rate is the same for onsite, remote and ad-hoc services. We bill in 30 minute increments, with a minimum of one hour for onsite work, or 30 minutes for remote support.
There is no travel charge in the CBD, and normal hourly rates apply for travel outside of CBD areas. Parking will be charged if required.
There is no charge to clients for phone support, and no additional costs for out-of-hours support that we deem necessary.
The pricing for services such as file recovery are listed on the corresponding pages.
Currently, our On-Demand standard hourly rate is $160 per hour.
