The pricing below is for standard services for desktop, laptops and external hard drives. For pricing for multi-drive systems, RAID configured systems, NAS, mobile devices, tablets, phones, tape and flash/SSD media, contact us on 1300 638 266.

With all recoveries, we will supply a guaranteed file list:

• Guarantee that specific files will be recovered complete and without corruption
• Useful when the recovery is expected to be difficult or incomplete
• Provides complete peace-of-mind before commitment

Software

Software related faults where the data cannot be accessed. The fault is not caused by a physical hardware failure.

Typical data loss causes are:

• The computer will not start up - configuration
• Deleted files - Basic
• Low level logical damage

Hardware

Hardware faults that do not require the HDD to be opened.

Typical data loss causes are:

• Low number of read errors or simple media corruption
• Single discrete electronic component failure
• Minor hardware faults

Software +

Complex software related faults. The fault is not caused by a physical hardware failure.

Typical data loss causes are:

• Operating system reinstall/reformat requiring manual rebuild
• Complex directory tree damage
• Encryption related errors
• Complex deleted data (PST’s, databases etc.)

Hardware +

Internal faults that need to be fixed in a clean room by a specialist Data Recovery Engineer and require replacement parts.

Typical data loss causes are:

• Major or multiple electronics component failure
• Internal mechanical failure or complex media corruption
• Physical media damage (head crash, fire, water damage) and previously opened drives

From $700 + GST

From $990 + GST

From $1300 + GST

From $1590 + GST

Critical Recovery

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We provide a flexible range of data recovery services designed to meet your needs for a quick recovery, the highest data security and the best engineers available to get your data restored and your systems back up and running.

We have a transparent data recovery process with no hidden costs. The evaluation process will ensure that you know exactly what is recoverable before deciding to go through with the data recovery.

The Netconn Group offers several data recovery service levels to accommodate every situation, budget and urgency. Turnaround times are dependent on the complexity of the data loss. The table reflects typical or average turnaround times.  

Standard 3 -10 business days
Priority 2 - 5 business days
Emergency Worked on 24/7, until job is completed